Privacy & Cookie Policy

1. Introduction

Beach Towel Clips Ltd (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy.

This Privacy & Cookie Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website:
https://beachtowelclips.co.uk/

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).


2. Who We Are

Beach Towel Clips Ltd
Email: [email protected]

We operate an online store supplying beach towel clips and related products across the UK.


3. What Personal Data We Collect

a) Information You Provide

When you interact with our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order and payment details

  • Account login details (if applicable)

  • Enquiry or support messages


b) Automatically Collected Data

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referring website


c) Payment Information

Payments are processed securely via third-party payment providers.
We do not store full card details on our servers.


4. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders

  • Communicate order updates

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Comply with legal and tax obligations

Where applicable, we may use your data for marketing only with your consent.


5. Lawful Basis for Processing

We process your data under:

  • Contract – to fulfil orders

  • Legal obligation – for accounting and compliance

  • Legitimate interests – to improve services and prevent fraud

  • Consent – for cookies and marketing communications


6. Sharing Your Data

We do not sell your personal data.

We may share your data with:

  • Payment processors (e.g. card providers)

  • Delivery and courier companies

  • Website hosting and IT providers

  • Professional advisers (e.g. accountants)

  • Legal or regulatory authorities (if required)

All third parties are required to protect your data.


7. International Data Transfers

Some third-party services may process data outside the UK.

Where this occurs, we ensure safeguards such as:

  • UK adequacy regulations

  • Standard contractual clauses


8. Data Retention

We retain your data only as long as necessary:

  • Orders and financial records: up to 6 years

  • Customer enquiries: 12–24 months

  • Marketing data: until consent is withdrawn


9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise your rights, contact:
📧 [email protected]

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk


Cookies Policy

10. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help improve functionality, security, and user experience.


11. Types of Cookies We Use

Essential Cookies

Required for the website to function, including:

  • Shopping basket functionality

  • Checkout processes

  • Security features


Analytics Cookies

Used to understand how visitors use our website (e.g. Google Analytics), including:

  • Pages visited

  • Time spent on site

  • Traffic sources


Functional Cookies

Used to remember preferences and improve usability.


Marketing Cookies (if applicable)

Used to deliver relevant advertising and track campaign performance (e.g. Facebook Pixel, Google Ads).


12. Managing Cookies

When you visit our website, you may be presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise preferences

You can also manage cookies via your browser settings.

Disabling cookies may affect website functionality, including checkout.


13. Third-Party Cookies

We may use third-party services that set cookies, including:

  • Google Analytics

  • Payment gateways

  • Advertising platforms

These providers have their own privacy policies.


14. Data Security

We take appropriate security measures to protect your data, including:

  • Secure servers and hosting

  • Encrypted payment processing

  • Restricted access to personal data

However, no system is completely secure.


15. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.


16. Contact Us

If you have any questions about this policy or your data, please contact:

📧 [email protected]